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Seminar of Travel and Tourism Management (BTTM)
The seminar of BTTM Dept., where CUSTOMER SALES EXCECUTIVEOF INDIGO AIRLINES MR. SWAGATA SARKAR shared informations with TRAVEL and TOURISM students about how the Tourism Industry works or how to work in a Tourism Industry and he also told about some specific tricks which will help them to work better in any companies . He discussed when to start work in the TOURISM INDUSTRY. He gave importance on “smiling” like he told us no matter what happens always keeps smiling and always to be polite to the customer and should be well and properly dressed. He described the word “TOURISM”. He told that to work properly in Tourism Industry like if an employee is selling any package he /she first needs to know about the World Map properly. The information that he gave to us was very useful for the tourism student.
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